Services listed here range from fixed route bus services to special transportation services for riders with special needs.
| Agency/Business Name | Contact | Street Address | City/Town | Zip Code | Telephone Number | Hours of Operation | Website (if available) | TTY | Fax | Services Provided | Eligibility Requirements | Referral Process | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ADA Services | Dawn Veautour | 2808 Main Street | Springfield | 01107 | (413) 734-1040 | Mon - Fri 5:30AM - 11:30PM Sat 5:00AM -9:45PM Sun 9:20AM - 6:15PM | no email | no website | no tty | no fax | Transportation for Persons with Disabilities | ADA Application (each trip must fall within 3/4 mile of existing bus service) | Self Referral |
| Adaptive Driving Program, Inc | Mark Whitehouse | 250 Milton Street, #LLOO2 | Dedham | 02026 | (781) 329 6656 | 8:00am - 5:00pm Mon - Fri | no email | no website | no tty | (781) 329 6390 | Driving Evaluation and Training | Physical Disability | Self Referral and Agency Referral |
| Advanced Wheels Technology, Inc. | no contact listed | 15-F International Drive | East Granby, CT | 06026 | (800) 653 8064 | 8:00am - 5:00pm Mon - Fri | john@alotwheels.com | > View the Advanced Wheels Technology, Inc. website | no tty | (860) 653-8054 | Car Modification | Physical Disability | Self Referral and Agency Referral |
| American Medical Response | Nancy Morrissey | 595 Cottage Street | Springfield | 01104 | (413) 536-8951 | Mon-Fri 8am-5pm | no email | > View the American Medical Response website | no tty | no fax | Chair-car service: Serves Springfield and Holyoke. No service or distance restrictions. 24 hours advanced notice necessary. Fee: $30.32 each way plus $5.25 per mile. Medicaid accepted. Ambulance service: 24 hrs/day, 7 days/week. No advanced notice. | no requirements listed | None |
| City Cab Co. | no contact listed | 288 Verge Street | Springfield | 01129 | (413) 734 8294 | 24 Hour Service | no email | no website | no tty | no fax | Transportation | Mobility Required | Self Referral |
| Driving Advisement Program | Jill Labelle | Weldon Rehab Hospital 233 Carew Street | Springfield | 01104 | (413) 748 6800 | 8:00am - 5:00pm Mon - Fri | jill.labelle@sths.com | no website | no tty | (413) 748 6941 | Occupational Therapy Assessment | Injury Requiring Rehabilitation | By Medical Professional |
| Falls Driving School | Bob Blaney | 236 Lyman Street | Holyoke | 01040 | (413) 538 8876 | Per Arrangement | no email | no website | no tty | no fax | Driving Instruction for Able and Disabled | Universal | Self Referral |
| Fast Ride | no contact listed | 10 Ivan Street | Springfield | 01104 | (413) 734 2424 | 24 Hour Service | no email | no website | no tty | no fax | Transportation | Mobility Required | Self Referral |
| Hulmes Transportation | no contact listed | 605 Silver Street | Agawam | 01001 | (413) 821 9700 | 8:30am - 4:30pm Mon - Fri | no email | no website | no tty | no fax | Dial-A-Ride Service in Westfield, West Springfield, Agawam, Longmeadow, East Longmeadow, Hampden and Wilbraham | ADA Application | Self Referral and Agency Referral |
| Mass Health Transportation Unit | no contact listed | PO Box 45 | Springfield | 01104 | (800) 332-5545 | 8:45am - 5:00pm Mon - Fri | no email | > View the Mass Health Transportation Unit website | no tty | no fax | Medical Transportation | Mass Health | PT-1 Form signed by Medical Professional |
| Mass Service | Linda Lemannis | 96 Industry Avenue | Springfield | 01104 | (413) 734 1040 | 8:30am - 4:30pm Mon - Fri | lemannis@massserve.com | no website | no tty | no fax | Dial-A-Ride Service in Springfield | ADA Application | Self Referral and Agency Referral |
| Motion Automotive Specialty | Richard Spencer | Route 20, PO Box 38 Forest Business Park, 6 Old Palmer Road | Brimfield | 01010 | (413) 245-9949 | no email | > View the Motion Automotive Specialty website | no tty | (413) 245-0328 | Provides adaptive driving equipment, new and used, in addition to lift and ramps. Prices include warranty, shipping, and labor. Lowered floor minivans, raised roof & doors. | no requirements listed | MRC, OTH | |
| PVTA | Dawn Veautour | 2808 Main Street | Springfield | 01107 | (413) 781-7882 | 8:30am-5pm | no email | > View the PVTA website | no tty | (413) 788 7272 | Transportation | PVTA Application | Self Referral |
| Registry of Motor Vehicles | no contact listed | 165 Liberty Street | Springfield | 01101 | (800) 858-3926 | 8:30am - 5:00pm M,T,W,F; Thurs. 8:30am-7pm | no email | > View the Registry of Motor Vehicles website | no tty | no fax | Driving licenses and Disability Placards | For placards Proof of Disability | Self Referral |
| Valley Opportunity Council | Lena Whitten | 152 Center Street | Chicopee | 01013 | (413) 592-9131 | 8:30am - 4:30pm Mon - Fri | lwhitten@valleytrans.com | > View the Valley Opportunity Council website | no tty | (413) 594-3222 | Dial-A-Ride, Door to Door Service in Chicopee, Holyoke and Ludlow | ADA Application | Self Referral and Agency Referral |
| Winchester Auto School | Joseph Maruca | 125 Dwight Street | Springfield | 01103 | (413) 739-2533 | 9:30am-5:30pm Monday-Friday | no email | no website | no tty | no fax | Staff are driver education instructors. Materials available in English. Offers driver training for handicapped people. Mass. Rehabilitation Commission pays for the service. Does not use hand controlled vans. | no requirements listed | no process listed |